Frequently Asked Questions
Sourcing signage from COOLIO — the questions B2B buyers ask us most.
We manufacture a full range of outdoor and indoor advertising signage: illuminated LED channel letters, light boxes, UV-printed signage, laser-cut and CNC-routed signage, dimensional logos, totems and pylon signs, and custom architectural pieces.
We are a source factory. Everything is made in-house in our own facility in Belgrade, Serbia — from design and printing to cutting, fabrication and finishing. You buy direct from the maker, not from a trading intermediary.
We are flexible on quantity — from a single custom piece to a high-volume rollout. Because we ship by road across the region, there are no full-container minimums to meet.
We turn quotes around quickly. Production time depends on the scope and complexity of the job, so we confirm a delivery date for each project when we quote it. Talk to us with your specs for an accurate timeline.
Yes. We export across the European Union and the Balkan region, mainly by road. Incoterms are agreed per order so you know exactly where our responsibility ends and yours begins.
Payment terms are agreed per order — typically a deposit with the balance before dispatch. Verified dealers can be offered partner terms. Talk to us about an arrangement that works for your business.
Yes. We run a tiered dealer programme — Plus, Verified Business and Pro — each with progressively better pricing for partners who resell our signage. See our dealer page for details.
We build with EU-aligned, market-trusted brands: OSRAM LED modules and MeanWell power supplies for illumination, EPSON UV ink for printing, and 3M and Orafol films. Substrates include acrylic, aluminium composite, PVC foam and aluminium profile.
Yes, our signage is covered by a warranty. We use quality components and stand behind our workmanship. The specific terms are confirmed with your order.
Absolutely — most of what we make is custom. Send us your design, specifications or drawings through our inquiry form and we will engineer and produce to your requirements.
We work in Serbian, English and Chinese, so you can communicate with us comfortably in whichever of the three suits you best.
Yes. Samples can be arranged so you can check materials and build quality before committing to a full order. Discuss it with us through the inquiry form.
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